Today's office professional does a lot more than type and file. To get ahead, an administrative professional requires a wide variety of skills including project management, computer applications, organization, scheduling, communications, research, filing and electronic record keeping, customer service and event planning. The role of the admin is changing so rapidly it's hard to keep pace these days.
With administrative professionals handling a wider variety of duties, it's essential to learn the latest in office trends, culture and technology. That's where IAAP comes in. The IAAP offer industry-recognized certification and up-to-date training to give today's admin professionals a competitive edge. The Institute for Certification, a department of IAAP, offers the Certified Administrative Professional® (CAP®) - the industry recognized standard of proficiency - as well as specialties in Organizational Management (CAP-OM) or Technology Applications (CAP-TA).
The Certified Administrative Professional (CAP) is a self-study certification program achieved through writing an exam. Exams are administered in May and November each year.
November 3, 2012
May 4, 2013
November 2, 2013
August 15, 2012 (August 31, 2012, with late fee)
February 15, 2013 (Feb 28, 2013, with late fee)
August 15, 2013 (Aug 31, 2013, with late fee)
For further information on certification, please review the following IAAP materials:
CAP and Organizational Management Application
Technology Applications Specialty Application
CAP Exam Guide
Organizational Management Specialty Guide
If you have any questions about the certification process or world like to reserve Chapter study materials (Members only), please contact the Vancouver Chapter Certification/Education Chair, Laureen Dailey, CAP-OM, at 604.527.5380.